Iberia Parish News:

Courthouse Building
300 Iberia Street, Suite 400
New Iberia, LA 70560-4543

Phone: 337-365-8246

Iberia Parish President M. Larry Richard – DSNAP OPERATION DUE TO HURRICANE WILL REOPEN -  1/16/2021

For more information contact: Cynthia Provost

January 15, 2021 PRESS RELEASE Iberia Parish received State of Louisiana approval Thursday, January 14, 2021 , to begin virtual Disaster Supplemental Nutrition Assistance Program (DSNAP) operations due to damages sustained from Hurricane Delta. The DSNAP application window will be open from Tuesday , January 19,2021 through Friday, January 22, 2021 . Because added benefits are already being provided due to COVID, current SNAP recipients are not eligible for DSNAP due to Hurricane Delta and should not apply. Updates about SNAP benefits can be found at www.dcfs.la.gov/page/snap-updates.

What Applicants Need to Know

Due to ongoing concerns related to the coronavirus pandemic , DSNAP applications will be handled by phone and benefits cards will be mailed to approved applicants .

Iberia Parish residents will call the LAHelpU Customer Service Center to apply and be interviewed for DSNAP on Tuesday , Jan. 19 through Friday, Jan. 22. The call center can be reached at 1-888-524-3578 (select language, then press 3-3-1), between the hours of 7:30 a.m. and 6:30 p.m. each day. Residents can call on any day during the application period.

Translation services are available for individuals whose primary language is not English.

Residents are encouraged, but not required, to take the following steps before calling to apply and be interviewed for DSNAP:

• Pre-register online first. Step-by-step instructions for this can be found at www.dcfs.la.gov/page/dsnap-registration.

• Download the LA Wallet mobile app for identity and residency verification. Information on the app, including download links, can be found at Lawallet.com.

• Gather all information needed for the application. A list of what is needed can be found in the FAQs at www.dcfs.la.gov/page/dsnap-faqs, .

When residents call to apply and be interviewed for DSNAP, a worker will verify the applicant 's identity and residency, and obtain information about their income, resources and disaster­ related expenses . Most applicants will be told on the phone immediately after completing their application and interview whether they have been approved to receive DSNAP and, if so, the amount of benefits they will receive. Applicants will also receive a letter by mail, confirming the eligibility decision made on their application .

Applicants may name an Authorized Representative (AR) to apply for DSNAP benefits on their behalf. The head of household must authorize the person to serve as AR on their behalf, and the worker will need to speak to the head of household to confirm that they agree for the AR to speak on their behalf.

Additional information about DSNAP can be found by visiting www.dcfs.la.gov/DSNAP .

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